PHOTO: United Airlines Flight Plan 2020 event (photo by Janeen Christoff) United’s recent announcements could signal a new trend in the air passenger experience. The airline is making significant investments […]
This is the 2nd in a series of articles about the state of Customer Experience and Customer Service today. Here was my first one. I recently flew to the US […]
No one enjoys lugging a heavy suitcase around the airport. But would you spend $3,300 for one that follows you around? You may actually consider it after you see how […]
A cryptic announcement from United hints that Apple is working on a project for the airline company. [Photo: Michael Vi/iStock] By Mark Wilson2 minute Read It’s no secret that Apple […]
Have you heard of Airport Advisor mobile app? This app offers in 14 languages passengers to express their experience at airports. From parking to boarding Free for the users, airports […]
A huge water feature and indoor tropical garden will be the focal points of Hamad International Airport’s expansion, which it plans to complete before Qatar hosts the FIFA World Cup […]
We spoke to security experts to figure out how drones could be stopped from flying around airports and disrupting the air traffic. The answers: ultrasound, radio noise – or find […]
he Director General of ACI World has said that innovation is key to the growth of African airports but regulatory support is needed. Airports Council International (ACI) World has emphasised […]
The Ottawa International Airport will test new drone detection technology in an effort to counter the threat posed by the proliferation of unmanned aerial vehicles. The year-long pilot project will […]
Vision-Box and Terminal One Group Association (TOGA) have announced a landmark agreement providing seamless biometric boarding at New York’s John F Kennedy International Airport (JFK). German airline Lufthansa is the […]
