Which Business Intelligence (BI) solutions will give airports the greatest efficiencies?

With increasing passenger numbers, congestion and flight disruptions creating constant challenges, airports are looking to the latest technologies to provide solutions. So what challenges will the integration of biometric technology in standard common-use self-service equipment already in use at airports address? Which Business Intelligence (BI) solutions will give airports the greatest efficiencies? How can integrated central control centers breakdown operational silos and impact the passenger experience?
http://www.sita.aero/solutions-and-se…