Chatbots can create a more personalized user experience. An increasing number of brands and companies are turning to chatbots as a means of enhancing user experience and reaching customers […]
Frankfurt Airport has introduced two new social media Tools: a Facebook chatbot and a real-time flight information service on Twitter. The Facebook bot, known as FRAnky, can communicate with passengers […]
Meet Oscar, Air New Zealand’s Artificial Intelligence–backed chatbot Air New Zealand has made its first foray into the field of artificial intelligence (AI) unveiling its new chatbot, Bravo Oscar Tango […]
7 Tips for Creating a Travel Bot That Travelers Will Actually Want to Use There’s no denying that there’s a lot of hype around chatbots right now. Even though the […]
No more waiting on hold: mobile chat apps and bots set to transform travel. Who enjoys queuing to check-in to a hotel? How about being put on hold for flight […]