Improving the Passenger Experience at Dublin Airport
In 2015, more than 25m passengers travelled through Dublin Airport – the airport’s best ever year. Despite the increase in popularity, the expectations of passengers and airlines alike remain high. The travelling public expect a stress-free journey through the airport, the regulator expects security wait time SLA’s to be achieved and airlines expect to achieve on-time-departures.
With the help of Lockheed Martin’s BEONTRA planning and forecasting suite complemented by accurate passenger measurement technologies, the airport can accurately plan security resources to ensure that customer satisfaction is delivered