KLM passengers tested Spencer the Robot at Amsterdam Airport Schiphol

I’m Spencer. I’m a robot that helps KLM transfer passengers at Schiphol. Man oh man! It is really busy at that airport. So it’s no surprise that some transfer passengers lose their way. Fortunately, I know the airport like the back of my stainless steel hand. I’ve spent quite a bit of time riding around to find out where everything is.

Spencer in a nutshell;
Offers help to transfer passengers.
Watches out for other passengers while doing its job.
Scans boarding pass info.
Calculates the distance and travel time to the gates.
Avoids large crowds.
Never loses track of its passengers.
Looks great in selfies 😉

My operating system has learnt lots of new things, but I won’t bother you with that. It’s a pretty technical story and, well, I can’t even follow all of it myself.