Share +1 Tweet Share The engineer who suggested the idea of “circular runways” to the aviation sector now wants to use the same concept for drones. In 2016, there were […]
It’s 2017. According to SITA, 98 percent of airline passengers fly with at least one mobile device. It’s amazing that so many passengers still prefer to the face-to-face experience at […]
How might architecture enhance the airline passenger’s journey? The role of architecture in the passenger journey may be summarised as taking a holistic view of the total passenger journey experience. […]
Understanding the airport passenger with ACI World’s unique Survey. We bring you an exclusive interview with Head of ASQ at ACI World, Dimitri Coll as we discuss how airports can […]
Many airline passengers want to use technology to ensure they have more control over their journey, International Air Transport Association (IATA), the global airline industry group, reported in a […]
When the sixth IATA World Passenger Symposium concluded last week in Dubai, an observer might be forgiven for wondering just how much of the event was really about passengers. Over three days […]
Frustrated fliers listen up: Airlines hear your rant on Twitter Getty Images Passengers wait for flights at O’Hare International Airport. If you’ve ever had a bad flight or sat in […]
Webinar: Defining passengers, targeting technology Registration is now open! Register for the webinar The use of mobile personal electronic devices, such as smart phones and tablets, continues to grow rapidly, […]
SITA IT Trends: Tailoring technology to passenger types By understanding passenger types, airlines can better tailor technology offerings The interaction between airline passengers and self-service technology has reached a point […]
