Frankfurt Airport has introduced two new social media Tools: a Facebook chatbot and a real-time flight information service on Twitter. The Facebook bot, known as FRAnky, can communicate with passengers […]
New BizTweet service will make travelling easier and more efficient for passengers at Sydney Airport Flight, gate and departure/arrival time information delivered direct to passengers’ devices Sydney Airport is committed […]
Alaska Airlines offers free in-flight messaging via iMessage, WhatsApp and Facebook Messenger Travellers flying with Alaska Airlines can now send messages using iMessage, WhatsApp and Facebook Messenger for free on […]
British Airways has launched a Facebook “BOTler”, British Airways has launched a Facebook “BOTler”, offering London-bound customers a “best of the best” guide to the capital. The Facebook […]
At this year’s Skift Global Forum in New York City, travel leaders from around the world gathered for two days of inspiration, information, and conversation for panels such as this as […]
No more waiting on hold: mobile chat apps and bots set to transform travel. Who enjoys queuing to check-in to a hotel? How about being put on hold for flight […]
Frustrated fliers listen up: Airlines hear your rant on Twitter Getty Images Passengers wait for flights at O’Hare International Airport. If you’ve ever had a bad flight or sat in […]
London City Airport introduces Facebook Messenger to check flight information London City Airport is the first airport in the UK to enable passengers to use Facebook Messenger to find out the […]
