Portuguese biometric border technology firm Vision-Box

Has revealed a new open services platform built upon biometrics for passenger flow management.

Called Orchestra, the solution aims to make passenger flow management usable by airports, airlines and border authorities, aggregating valuable actionable intelligence tools for improved process monitoring and decision making.

In a statement, the firm said that Orchestra makes “an incredible amount” of actionable information available through multi-stakeholder collaboration providing a clear path to optimizing operations and streamlining passenger flow.

Working with the single biometric token created by the firm’s Happy Flow biometric border solution, the company said Orchestra brings the aviation industry to a rich collaborative ecosystem for real-time intelligence-driven airport management.

The company notes that with Orchestra, each stakeholder can define passenger workflows and rely on a catalog of published services to write their own relevant business rules.

Based on biometric transactions motivated by the passenger at each sequential self-service touchpoints of Happy Flow – be it mobile, check-in kiosks, bag drop, security, border or boarding gates – real-time data on passenger identity is stored on a virtual Passenger Data Envelope.

Pedro Torres, Director of Marketing explained: “These are fantastic times we are living in. Leveraging on the seamless passenger flow and the single biometric token, we have reached an absolute tipping point in the digital airport era. Airports, airlines and governments have now an open services platform at their disposal where they can collaborate and create real time business rules about passenger flow to both optimize their operations and improve security.

“All this, without compromising a millimeter on the privacy and security of information they share with other stakeholders in the ecosystem. It’s indeed the best of both worlds – cooperation and competition. Happy Flow and Orchestra are a must for airports and airlines at the forefront of passenger innovation and we are now witnessing the first big wave of market uptake in major international airports”.